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Frequently Asked Questions

1. What makes Jeevay.pk crocs special?

Our crocs are crafted with premium EVA foam, designed for Pakistan’s weather—lightweight, durable, and perfect for monsoons, summers, and everything in between. Plus, they’re stylish enough for any occasion!

2. Do you offer free shipping?

Yes! Enjoy free nationwide shipping on all orders over PKR 1,000. For smaller orders, shipping is just PKR 150.

3. How do I choose the right size?

Check our [Size Guide] for accurate measurements. If you’re between sizes, we recommend sizing up for a roomier fit.

4. Can I return or exchange my order?

Absolutely! We offer a 14-day return policy for unworn, undamaged items. Just email info@jeevay.pk to get started.

5. How long does delivery take?

Most orders arrive in 3–5 business days. Express delivery (1–2 days) is available in major cities like Karachi, Lahore, and Islamabad.

6. Are your crocs suitable for all-day wear?

Yes! Our anti-slip soles and cushioned footbeds make them perfect for long hours, whether you’re at work, school, or out exploring.

7. Do you ship internationally?

Currently, we only ship within Pakistan. Stay tuned for updates on international delivery!

8. How can I track my order?

Once your order ships, you’ll receive a tracking ID via SMS/email. Use it on our website or the courier’s portal for real-time updates.

9. Are your materials eco-friendly?

We use non-toxic, recyclable EVA foam and are committed to reducing waste in our production process.

10. Do you offer bulk discounts?

Yes! Schools, hospitals, and businesses can email info@jeevay.pk for special pricing on large orders.

Still have questions?

📧info@jeevay.pk📞+92 337 4894567(Mon–Sat, 9 AM – 5 PM PKT)

Jeevay.pk

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